Delivery and Returns
Delivery and returns
We currently deliver free anywhere in the UK if your order value is over £15, otherwise our delivery fee is £2.99 (2-4 working days).
Free international delivery is offered on orders over £75, otherwise the delivery fee is £9.99 (except within Europe which is £2.99). (5-9 working days)
If we fail to meet your expectations and you are unsatisfied with your order then we are able to offer you a refund (minus a £2.50 admin fee). Please note that items must be returned to us in their original, undamaged packaging within 14 days of receipt and the cost of return must be covered by you. If the item is not returned in its original, undamaged packaging, there will be a 7.5% surcharge in addition to the admin fee.
If however the product is defective or damaged then we will cover the cost of return.
Personalised item returns will incur an admin fee of £7.50 providing the packaging is undamaged.